Insight from SSAIB’s Installer Forum 2016, including a look at domestic CCTV use and Data Protection Rules

Will your domestic CCTV system soon be breaching data protection rules?

Insights from the latest SSAIB/BT Redcare Installer Forum (2016) touched on home CCTV systems, home automation, the shortage of engineering skills, the regulatory framework for drone based surveillance and the importance of installers staying in the know, in this every changing industry.

The Installer Forum (2016) started off with a speech from Alex Carmichael, SSAIB’s CEO. Reassuring listeners that EU standards will remain in the event of a vote for Brexit on the 23rd June 2016.

Input from the Office of the Surveillance Camera Commissioner

Head of policy Kishor Mistry said surveillance drones fall under the Office of the Surveillance Camera Commissioners auspices as well as the Civil Aviation Authority, this means the surveillance Camera Code of Practice applies.

Mistry described the term described as ‘surveillance by consent’, also known as the ’12 key principles and philosophical underpinnings’ – making people aware of the fact that public consent hinges heavily on the public having confidence that CCTV use is “proportionate, transparent and effective”

An example of the code’s principles not being adhered to is the use of Automatic Number Plate Recognition (ANPR). Mistry said the public aren’t often aware that their number plates are being captured by CCTV.

Data protection remained a prevalent topic with more discussions and reference to past misuse of sensitive footage, the governments ‘light tough’ regulatory agenda and the self-assessment tool for checking compliance.

A presentation from BT Redcare

BT Redcare gave a lively presentation, testing the audience knowledge by starting off with a quiz following the ‘Who Wants to be a Millionnaire’ principles. The questions consisted of true or false questions such as “Is there a requirement for third-party certification on fire detection and alarm equipment”, to with the answer is ‘True’ (for those of you who don’t know).

During the event, attendees learnt that BT Redcare is the only UK organisation with a third-party certification for LPS 1277 on fire-alarm signalling systems. BT Redcare have recently launched an Approved Installer Programme for fire installers, those who complete are able to enjoy a share of the company’s 2,000 sales leads.

A surprising fact revealed on the day – “46% of all UK fires are started deliberately”.

Winning business from large corporations

A physical security board member for the Women’s Security Society, provided installers with advice on winning work from large organisations. She delivered this message as 6 core principles:

• Understand your prospective client’s requirements and needs
• What products/systems do they currently have installed?
• Who to contact and how to contact them?
• Are we able to provide a solution?
• Are we in the position to provide advice with subject matter expertise?
• Do we have the resources to deploy, according to the clients requested timescale?

Interestingly, she suggested that the decision makers in large organisations were very hands-off and prefer to leave decisions regarding security to the installer, trusting in their expertise. Therefore proactively expressing your expertise would greatly impress a prospective client, giving them the feeling of confidence and that their project would be in good hands.

An overview from RISC Authority

Mike Jay, Security Working Group Governor provided an overview of the company’s research scheme’s aims an activities, as well as its publications:

• S12 – Police response for intruder alarma
• S13 – Audible only intruder alarms
• S14 – Police response intruder alarms
• S17 – Intrusion and hold-up alarms
• S29 – Covering access control

RISC outlined their current focus as focusing on the threats of our age such as cybercrime and terror, as well as safety deposit boxes. As the RISC authority lack the expertise for these subjects, Jay advised their work on cybercrime/security was primarily focused on appointing the tasks to authoritative sources.

The Health and Safety session

Shaunna Thornton, a health and safety consultant discussed manual handling, COSHH, PPE regulations, as well as the relevant enforcement and audit agencies.

She posed the question ‘why have health and safety protection measures’ and went on to explain why. Describing moral obligations such as care for others, legal reasons such as the 1974 Health and Safety Act and the Managing Health and Safety at Work Regulations 1999, and financial imperatives, for example: 27 million days are lost annually, working out to be 1 day per worker in the UK.

For more information about the SSAIB, visit their website

For information on security products and services, call +44 (0)1923 855 006 or email

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